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The Bellaire

Uber driver says app routed her onto damaged Waller roads, leaving her with costly car repairs

Uber driver says app routed her onto damaged Waller roads, leaving her with costly car repairs
Photo: KPRC 2 Click2Houston (NBC) - Local · view original

When Ashley Marrocelli used Uber’s Destination Mode to drive from Katy to Waller, she expected the app to help her find riders heading in the same direction. Instead, she says the app routed her onto miles of isolated back roads, including Pennick Road near Hebert Road in Waller. “I mean, the roa...

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