A moratorium on service disconnections has ended, affecting thousands of residents. Crews will now disconnect service for accounts more than 90 days past due or with unpaid balances over a certain amount. Approximately 15,000 account holders owe a significant amount in delinquent charges, totaling around $30 million.

The halt on disconnections began after issues with the utility system were exposed, including problems with meter readings and installations. A comprehensive overhaul of the billing system was launched in response. Further details on the disconnections and available assistance can be found through the city's public works department or other official sources.